All staffs of Al Najma Al Fareeda Facility Management Services are highly professionals and are certified by the relevant regulatory authorities subject to the field they are associated with, and are also certified by International Bodies like IRATA (International Rope Access Trade Association) for Rope Access and BICSC (The British Institute of Cleaning Science) commensurate to their respective domains. All heavy engineering equipment used in the project like Hanging Cradles, Scaffolding, Manlift, Scrubbing Machines, Cleaning Machines, and other PPE are of regulatory approved specifications and are regularly inspected and calibrated before getting used. Al Najma Al Fareeda anticipates the needs and expectations of its valued clients and strives to meet and exceed them.
Al Najma Al Fareeda captures the voice of stakeholders on regular basis through multiple channels like structured survey format, focus group, personalized meeting , develops a structured reports based on inputs from the relevant stakeholders, anticipates the area of operational flaws, administrative flaws, conducts root cause analysis, make correction and take corrective actions and allocates the responsibilities and authorities to take the relevant actions as per timeframe. Al Najma Al Fareeda conducts on job training and other operational related training for its workforce to get them acquainted with the latest industrial trend information of their domain and let them equipped with expertise to deal with their professional challenges.